This should not be a one-person job
Modesty and hard-work is a GOOD combo.
Starting today’s post references an event from July and begins with this long quote:
Kelly Frank of Bismarck stopped by Subway to pick up her online order, only to find several people already in line.
This was not unusual since it was the lunch hour, but what was unusual was the fact that there was only one employee manning the entire store.
Britney Paul was taking care of it all … baking bread, refilling bins, taking online orders and of course making all of the sandwiches.“I watched this girl, Britney, just slaying it, you know, just taking charge, no complaints, no excuses,” Kelly Frank, Subway patron shared. “She would just look up every now and then and apologize for the delay. And I was just so impressed with the way she was handling, being alone at the store.”
Kelly returned to work and felt compelled to post about it on Bismarck’s People Reporting Facebook page.
She was shocked when the post blew up, receiving over 2,000 likes and more than 220 comments.
Britney saw the post herself and was also surprised by the response.
“Honestly, when I started reading it, I thought it was going to be a bad post,” Britney Paul, Subway employee said. “But when I got to the end and noticed that it was a good thing, I was like, okay, I can you know, it made me feel better about that day. Some people weren’t so very nice about it. I just hope that people are understanding that you’re the only person here.”
OK. Another quick bullet point list of what so Good here:
Modesty! How awesome is Ms. Paul? How kinda sad is the fact that her first prediction was that it would be ‘a bad post.’ The small throw-away line about how Britney would occasionally apologize! So lovely.
Hard work! I’ve cited before how working in a QSR (fast food) restaurant is a great experience. You learn to interact with customers, the importance of convenience to customers, and the value of business to customer relationships. Bezos, Gymshark’s Ben Francis, Madonna, a ton of hard working people learned core competencies in fast food restaurants.
Social Media. For the most part social media is probably break-even. But this is a case which encapsulates the good parts of it. The aggregation of positive feedback, the accessibility of the story to non-locals, the ahistorical nature. Bravo social media.
Hard work deserves being noticed and celebrated.